Your Visit

We accept most insurances. The following insurances are accepted: most Blue Cross/Blue Shield plans, most Cigna plans, most United Healthcare plans, Medcost, Aetna, most Humana plans, Medicare, and most Medicare advantage plans. BCBS Blue Essentials can only be seen in our Little River, SC office. Our Little River South Carolina office is the only office where BCBS Blue Value is an In-Network provider; our North Carolina offices (Supply 1, Supply 2, and Whiteville) are Out-of-Network with BCBS Blue Value, and will be charged at the Out-of-Network rate.

If your primary insurance is a VA insurance, Tricare, or Medicaid plan, these are accepted at our, but we have to recieve a referral from the patient’s primary care doctor prior to making an appointment. South Carolina Medicaid is not accepted at any of our offices and North Carolina Medicaid must be seen in our Whiteville or Supply 1 & 2 locations. This includes Amerihealth, Healthy Blue, UHC Medicaid and  Wellcare Medicaid, Medicaid Advantage plans (Trillium and Carolina Complete) 

Insurances we do not accept are:

• BCBS Blue Home
• Cigna Medicare
• Cigna Broad Connect
• AM Better
• All Brite
• Smart Health

• Plans purchased through the Marketplace (Cigna, UHC, Aetna, BCBS, or any Marketplace plan)

It is the responsibility of the patient to know if their insurance is in or out of network.

You must bring a physical copy of your insurance card to your initial appointment, and if your insurance changes, we require a physical copy of the updated insurance card as well.  If you are self-pay, it is a $275 charge to be collected upfront before your visit, and any additional services rendered will be charged to the patient at the end of that visit.  We understand most people have unforeseen circumstances and we will be as accommodating as possible.   

We use iSalus for our Electronic Medical Records. We are an independent practice and do not have access to the other provider portals. In this, there is an iSalus online portal in the works for patient use, and electronic paperwork that can be completed through iSalus. To obtain access to this portal or the electronic paperwork, you must call the office.